New Zealand Consumer Law Practice Exam 2025 – Complete All-in-One Guide to Master Your Exam!

Consumer rights under the Consumer Guarantees Act do extend to second-hand goods, which is reflected in the correct answer. The Act provides guarantees for goods and services, including those that are second-hand, meaning that consumers are protected regardless of whether they purchase new or pre-owned items. However, the satisfaction of these guarantees may be influenced by the condition of the second-hand goods. For example, if a consumer buys a second-hand appliance, the expectations for performance or quality might be different than for a new one, as consumers generally understand that pre-owned items may have wear and tear.

The law acknowledges the varying conditions of second-hand products, which can affect the extent to which the guarantees apply. Therefore, while consumers are entitled to rights and protections under the Act for second-hand goods, the reality of the item's condition plays a significant role in the realization of those rights.